Policies

Cancellation policy:
If you cancel one week or more before your reservation, there is no charge other than a $25 cancellation / processing fee. If you cancel less than seven days before your scheduled arrival, we try to rebook your room(s), but will have to charge your credit card for any nights we cannot rebook. If we can sell your room for each night you booked, we will refund your deposit, minus the $25 cancellation fee. We do often re-sell rooms in high season, but we can’t guarantee it. For special event weekends, the cancellation period is two weeks: the Toboggan Championships, the Camden Conference, and the weekends of Bluesfest, Lobsterfest, Camden Film Festival, and the Windjammer Festival. For larger group bookings ( e.g. bike tour participants), the cancellation period is several weeks, and differs from group to group, depending on a variety of factors.

Deposit and Payment
We need a credit card to hold your reservation, and we charge a one-night’s deposit for each booked room at the time of reservation. Full payment for the balance of your stay is due at check in. We accept VISA, MasterCard, Discover, American Express, and cold hard cash (American).If you pay cash, we will also need a valid credit card and ID.

Other Stuff
Children are welcome! And many rooms can accommodate a Pack’n Play. All children under age 18 must stay in a room with you (the parents/caregivers). Children age 5 and under stay free.

We have one pet-friendly studio with a small kitchen, but cannot accommodate pets in any of the other rooms. If you are reserving the studio and would like to know more about our pet policy, please contact us beforehand.

We are a smoke free property, and no smoking of any kind is allowed in the rooms or anywhere else on the property.